Terms of Service

Last Updated: May 15, 2025

Welcome to Vesound.
These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and related content provided by Vesound. By accessing, browsing, or purchasing from our website, you agree to comply with and be bound by these Terms.

Please read these Terms carefully before using our services.

If you do not agree with any part of these Terms, you should discontinue use of the website immediately.

1. Overview

Throughout these Terms, the words “Vesound,” “we,” “our,” and “us” refer to Vesound and its website operations.

The terms “user,” “customer,” “you,” and “your” refer to any individual or entity accessing or using our website and services.

These Terms apply to all visitors, customers, vendors, merchants, and users of the website.

2. Eligibility

By using this website, you represent and warrant that:

• You are at least the age of majority in your jurisdiction
• You have the legal authority to enter into binding agreements
• You will use the website only for lawful purposes
• All information you provide is accurate and complete

You may not use our services if prohibited by applicable laws or regulations.

3. Products & Services

Vesound offers jewelry products including:

• Rings
• Necklaces
• Earrings

We reserve the right to:

• Modify product offerings
• Limit quantities
• Discontinue products
• Adjust pricing
• Restrict sales to specific regions or individuals

All product descriptions, images, and pricing are subject to change without notice.

4. Product Information Accuracy

We strive to ensure that all information on our website is accurate and current. However, we do not guarantee that:

• Product descriptions are error-free
• Colors displayed match actual products exactly
• Pricing information is always accurate
• Website content is complete or current

Minor differences in color, texture, or appearance may occur due to:

• Screen settings
• Device displays
• Lighting conditions
• Manufacturing variations

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

5. Pricing & Payments

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise specified.

Customers agree to provide valid and current payment information when placing an order.

Accepted payment methods may include:

• Credit cards
• Debit cards
• PayPal
• Other payment options displayed during checkout

We reserve the right to:

• Refuse or cancel orders
• Limit quantities purchased
• Verify payment details
• Cancel suspected fraudulent transactions

If an order is canceled after payment authorization, any eligible refund will be issued to the original payment method.

6. Order Acceptance

An order confirmation email does not guarantee acceptance of your order.

We reserve the right to refuse or cancel orders for reasons including:

• Product unavailability
• Pricing errors
• Fraud concerns
• Billing issues
• Shipping restrictions
• Violation of these Terms

If your order is canceled after payment has been processed, an appropriate refund will be issued.

7. Shipping & Delivery

Shipping timelines and delivery estimates are provided for convenience only.

Delivery services may include:

• USPS
• UPS
• FedEx

Estimated shipping information, handling times, and delivery procedures are described in our Shipping Policy.

Vesound is not responsible for delays caused by:

• Carriers
• Weather conditions
• Customs procedures
• Incorrect customer information
• Events beyond our control

Risk of loss and ownership transfer to the customer once the package is handed to the shipping carrier.

8. Returns & Refunds

Our Return & Refund Policy governs all eligible returns, refunds, and exchanges.

By making a purchase, customers agree to the conditions outlined in that policy, including:

• Return eligibility
• Refund timelines
• Non-returnable items
• Customer responsibilities

We reserve the right to deny returns that do not comply with our stated policy.

9. Account Responsibilities

If you create an account on our website, you are responsible for:

• Maintaining account confidentiality
• Restricting unauthorized access
• Protecting login credentials
• All activities occurring under your account

You agree to notify us immediately of any unauthorized account activity or security breach.

We are not liable for losses resulting from unauthorized use of your account.

10. Prohibited Uses

You agree not to use the website for any unlawful or prohibited purpose, including but not limited to:

• Violating laws or regulations
• Engaging in fraudulent activity
• Uploading malicious software
• Interfering with website security
• Harassing or abusing others
• Infringing intellectual property rights
• Attempting unauthorized access to systems
• Distributing spam or harmful code

Violation of these Terms may result in account suspension, order cancellation, or legal action.

11. Intellectual Property

All content available on Vesound is owned by or licensed to Vesound, including:

• Logos
• Branding
• Product images
• Website design
• Graphics
• Text
• Icons
• Layouts
• Digital materials

This content is protected by applicable intellectual property laws.

Users may not:

• Reproduce content
• Copy designs
• Distribute materials
• Modify website assets
• Use content commercially without written permission

Unauthorized use may violate copyright, trademark, and other laws.

12. User Content

If you submit reviews, comments, suggestions, or other content to Vesound, you grant us a non-exclusive, royalty-free, worldwide license to:

• Use
• Reproduce
• Modify
• Publish
• Display
• Distribute

such content for operational, promotional, or marketing purposes.

You agree not to submit content that:

• Is unlawful
• Is misleading
• Violates intellectual property rights
• Contains malicious code
• Is offensive or abusive

We reserve the right to remove content at our discretion.

13. Third-Party Services & Links

Our website may contain links to third-party websites or services for customer convenience.

We do not control or endorse third-party websites and are not responsible for:

• Third-party content
• Security practices
• Privacy policies
• Transactions conducted externally

Accessing third-party websites is done at your own risk.

14. Disclaimer of Warranties

The website and all products and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied.

To the fullest extent permitted by law, Vesound disclaims all warranties including:

• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy
• Reliability
• Availability

We do not guarantee uninterrupted or error-free operation of the website.

15. Limitation of Liability

To the maximum extent permitted by law, Vesound shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Website use
• Product purchases
• Service interruptions
• Delivery delays
• Data loss
• Unauthorized access
• Errors or omissions

Our total liability for any claim shall not exceed the amount paid by the customer for the applicable order.

16. Indemnification

You agree to indemnify, defend, and hold harmless Vesound and its affiliates, employees, partners, and service providers from claims, damages, losses, liabilities, and expenses resulting from:

• Your violation of these Terms
• Your misuse of the website
• Your violation of applicable laws
• Your infringement of third-party rights

17. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you acknowledge that personal information may be collected, processed, and used in accordance with our Privacy Policy.

18. Electronic Communications

By accessing our website or communicating with us electronically, you consent to receive communications electronically, including:

• Order confirmations
• Shipping notifications
• Service updates
• Customer support messages
• Policy updates

Electronic communications satisfy legal communication requirements where permitted by law.

19. Termination

We reserve the right to suspend or terminate access to our website or services at any time without notice if:

• These Terms are violated
• Fraudulent activity is suspected
• Security concerns arise
• Operational protection requires restriction

Termination does not affect obligations or liabilities incurred before termination.

20. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws, without regard to conflict of law principles.

Any disputes arising from these Terms or use of the website shall be handled through appropriate legal procedures in the applicable jurisdiction.

21. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain fully valid and enforceable.

22. Entire Agreement

These Terms, along with our policies and notices published on the website, constitute the entire agreement between the customer and Vesound regarding website use and purchases.

These Terms supersede prior agreements, communications, or understandings.

23. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice.

Changes become effective immediately upon posting on the website.

Customers are encouraged to review these Terms periodically for updates.

Continued use of the website after modifications constitutes acceptance of the revised Terms.

24. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Customer Support

Our support team is available to assist with questions regarding orders, policies, and website usage.

25. Acceptance of Terms

By accessing or using Vesound, you confirm that you have read, understood, and agreed to these Terms of Service and all related policies referenced herein.